Peppi Glitznie Refund and Returns Policy
Effective Date: February 18, 2025
Introduction:
At Peppi Glitznie, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a refund or exchange according to the following guidelines.
Returns:
- You may return most items within 30 days of receiving your order.
- The item must be in its original condition, unworn, and in its original packaging.
- Custom or personalized items are not eligible for returns.
Refunds:
- Refunds will be processed to the original payment method once the returned item has been inspected and approved.
- Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the item is defective or damaged.
Exchanges:
- If you would like to exchange an item for a different size or style, please contact our customer service team within 30 days of receiving your order.
- The item must meet the same return requirements as above.
How to Return or Exchange:
- Please contact us at info@peppiglitznie.com to initiate a return or exchange. Include your order number and the reason for the return.
Damaged or Defective Items:
- If your item arrives damaged or defective, please notify us immediately. We will provide you with a return label and a full refund or replacement, depending on your preference.
For any questions or concerns regarding our Refund and Returns Policy, please contact us:
Peppi Glitznie
Address: 203 Parma Ave, New Castle, Delaware
Phone: (302) 427-9097
Email: info@peppiglitznie.com
We appreciate your trust in Peppi Glitznie and are dedicated to ensuring a smooth and satisfying shopping experience. Thank you for choosing us!